Transportation: For the first time, the entire transportation system in a city is connected to the new Hitachi Smart Mobility Suite

Through this operation, which will revolutionize the way passengers travel in cities and metropolises around the world, Hitachi Railway digitally connected public transport and private rental transport in an entire city.

This was achieved through the technology in Hitachi’s new smart mobility suite called Lumada Intelligent Mobility Management.

The technology can be used in cities around the world. With the program launched in Genoa, Hitachi connected 663 buses, 2,500 bus stops, the metro line used by 15 million passengers a year, two cable cars, 1 cog railway, 10 public elevators and two suburban routes of approximately 50 km by bus. Users also have the option – by clicking on an icon on their smartphones – to rent an electric car, pay for parking or find an electric scooter.

More options for passengers

As part of the world’s first pilot project, Hitachi’s 360Pass smart ticket app has eliminated the need to purchase the traditional paper ticket or download many different apps for each mode of transport.

The 360Pass app uses Bluetooth sensors that recognize the passenger’s smartphone, record their boarding and alighting from vehicles, and how long they have traveled. Users will be able to travel on different modes of transportation and 360Pass will calculate the best fare for them at the end of each day.

The 360Pass app offers a range of personal information on public transportation, including the fastest and cheapest multimodal options and real-time updates.

It also allows passengers to check the crowds on the buses and then select the less crowded ones. This feature is also useful in reducing the growing post-Covid 19 congestion anxiety, which a recent independent study has shown is the second requirement for passenger satisfaction.[1].

360Pass was developed in collaboration with the public transport operator AMT and Genoa Municipality under the name GoGoGe. The technology is part of the municipality’s strategy to strengthen the use of both public transport and private rental of electric cars. This innovative project aims to deliver targeted solutions to address “last mile” issues affecting both operators and users worldwide.

A turning point for transport authorities and operators

Genoa, with its approximately 750,000 inhabitants, faces the same challenges as many cities around the world – traffic jams, emissions and quality of service. The administration’s ambition is to mark a decisive change of pace in the use of sustainable means of transport throughout the capital area.

The technology offers solutions to reduce the use of private vehicles, and helps the municipality achieve its goals of relieving traffic and reducing emissions, while optimizing the cost and availability of transport in the region. In cities like Istanbul or London, motorists spend an average of 142 and 227 hours a year on traffic, respectively; Optimizing multimodal public transportation and rental transportation can reduce these hours.

In addition to the 360Pass passenger app, the Lumada Intelligent Mobility Management package enables operators to connect, scale and optimize the entire city’s transportation network in real time.

More than 7,000 Bluetooth sensors enable the creation of a “digital twin” of regional transport and end-to-end multimodal travel. This electronic map showing how to travel around the city in real time is a powerful tool that enables operators to optimize services, schedules and create a system that manages users’ changing peaks and troughs. It can identify possible problems that discourage the use of public transport, such as congestion, emissions, congestion or any gaps in the service.

In addition to smart ticket sales, the suite also includes solutions that support operators in controlling traffic flows and service models in real time, allowing them to respond more effectively to interruptions or major events (concerts or sporting events) taking place in the city. In addition, operators with information on the level of emissions and congestion in different geographical areas can prioritize the electrification of services to a geographical area through electric charging of buses, electric cars and infrastructures.

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